Privacy Policy
This Privacy Policy outlines how Cristina Trápaga Beauty (“we”, “our”, “us”) collects, uses, stores and protects your personal information when you visit our website, make a booking, or receive beauty services. We are committed to protecting your privacy and handling your personal information in accordance with the Australian Privacy Principles (APPs).
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1. Information We Collect
We may collect the following types of information:
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1.1. Personal Details
• Name
• Phone number
• Email address
• Date of birth (when required for treatment eligibility)
• Emergency contact (for certain procedures)
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1.2. Booking & Service Information
• Appointment history
• Consultation and consent forms
• Pre-treatment and post-treatment notes
• Photos taken for assessment, mapping, or before/after documentation (only with your consent)
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1.3. Payment Information
• Payment confirmation details
• Deposit records
(We do not store full credit card details. All transactions are processed securely through our booking/payment provider.)
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1.4. Website & Analytics Data
• Browsing behaviour
• Device information
• Cookies and tracking data (if enabled through Wix or third-party apps)
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2. How We Use Your Information
We use your information to:
• Provide and manage your beauty services
• Contact you regarding your appointment, reminders, or follow-up care
• Improve your client experience and personalise your service
• Maintain accurate client records for safety and compliance
• Send updates, promotions, or newsletters (only if you opt in)
• Comply with legal obligations related to health and safety
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3. Photo Consent
Any photos taken before, during, or after your service are used solely for:
• Treatment planning and documentation
• Tracking progress and results
• Marketing purposes only if you give written or verbal consent
You may withdraw consent at any time.
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4. How We Store and Protect Your Information
We store personal information securely through encrypted booking systems and password-protected files. We take reasonable steps to prevent:
• Loss
• Misuse
• Unauthorised access
• Modification
• Disclosure
Only authorised team members may access your information when necessary to provide your service.
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5. Sharing Your Information
We do not sell or share your personal information with third parties, except when required for:
• Payment processing
• Booking confirmations
• Legal or regulatory obligations
• Health and safety concerns
Any third-party providers we use (e.g., Wix, Square, Fresha, email apps) follow strict privacy and security standards.
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6. Your Rights
You have the right to:
• Access your personal information
• Request corrections or updates
• Withdraw consent for marketing use
• Request deletion of non-essential information where legally permissible
To make a request, contact us at: cristinatrapagabeauty@gmail.com
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7. Retention of Records
Client treatment notes are kept for the period required by Australian state regulations for beauty and cosmetic services.
After this period, files are securely deleted.
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8. Updates to This Policy
We may update this Privacy Policy from time to time. The latest version will always be available on our website.
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