Privacy Policy
This Privacy Policy outlines how Cristina Trápaga Beauty (“we”, “our”, “us”) collects, uses, stores and protects your personal information when you visit our website, make a booking, or receive beauty services. We are committed to protecting your privacy and handling your personal information in accordance with the Australian Privacy Principles (APPs).
1. Information We Collect
We may collect the following types of information:
1.1. Personal Details
• Name
• Phone number
• Email address
• Date of birth (when required for treatment eligibility)
• Emergency contact (for certain procedures)
1.2. Booking & Service Information
• Appointment history
• Consultation and consent forms
• Pre-treatment and post-treatment notes
• Photos taken for assessment, mapping, or before/after documentation (only with your consent)
1.3. Payment Information
• Payment confirmation details
• Deposit records
(We do not store full credit card details. All transactions are processed securely through our booking/payment provider.)
1.4. Website & Analytics Data
• Browsing behaviour
• Device information
• Cookies and tracking data (if enabled through Wix or third-party apps)
2. How We Use Your Information
We use your information to:
• Provide and manage your beauty services
• Contact you regarding your appointment, reminders, or follow-up care
• Improve your client experience and personalise your service
• Maintain accurate client records for safety and compliance
• Send updates, promotions, or newsletters (only if you opt in)
• Comply with legal obligations related to health and safety
3. Photo Consent
Any photos taken before, during, or after your service are used solely for:
• Treatment planning and documentation
• Tracking progress and results
• Marketing purposes only if you give written or verbal consent
You may withdraw consent at any time.
4. How We Store and Protect Your Information
We store personal information securely through encrypted booking systems and password-protected files. We take reasonable steps to prevent:
• Loss
• Misuse
• Unauthorised access
• Modification
• Disclosure
Only authorised team members may access your information when necessary to provide your service.
5. Sharing Your Information
We do not sell or share your personal information with third parties, except when required for:
• Payment processing
• Booking confirmations
• Legal or regulatory obligations
• Health and safety concerns
Any third-party providers we use (e.g., Wix, Square, Fresha, email apps) follow strict privacy and security standards.
6. Your Rights
You have the right to:
• Access your personal information
• Request corrections or updates
• Withdraw consent for marketing use
• Request deletion of non-essential information where legally permissible
To make a request, contact us at: cristinatrapagabeauty@gmail.com
7. Retention of Records
Client treatment notes are kept for the period required by Australian state regulations for beauty and cosmetic services.
After this period, files are securely deleted.
8. Updates to This Policy
We may update this Privacy Policy from time to time. The latest version will always be available on our website.